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Evidence Guide: TLIP2038A - Conduct, balance and secure financial transactions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIP2038A - Conduct, balance and secure financial transactions

What evidence can you provide to prove your understanding of each of the following citeria?

Operate point-of-sale equipment

  1. Point-of-sale equipment is operated in accordance with design specifications
  2. Point-of-sale terminal is opened and closed in accordance with organisational policies and procedures
  3. Point-of-sale terminal is cleared and tender is transferred in accordance with organisational policies and procedures
  4. Cash handling is conducted in accordance with organisational security procedures
  5. Supplies of change and cash float are maintained in point-of-sale terminal in accordance with organisational policies and procedures
  6. Records of transaction errors are recorded in accordance with organisational policies and procedures
  7. Adequate supplies of dockets, vouchers and point-of-sale documents are maintained
Point-of-sale equipment is operated in accordance with design specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Point-of-sale terminal is opened and closed in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Point-of-sale terminal is cleared and tender is transferred in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cash handling is conducted in accordance with organisational security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supplies of change and cash float are maintained in point-of-sale terminal in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records of transaction errors are recorded in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adequate supplies of dockets, vouchers and point-of-sale documents are maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform point-of-sale transactions

  1. Point-of-sale transactions are completed in accordance with organisational policies and procedures and relevant legislation
  2. Organisational procedures for cash and non-cash transactions are identified and applied
  3. Organisational policies and procedures for exchanges and returns are identified and applied
  4. Information is entered correctly into point-of-sale equipment
  5. Total price and amount of cash received is verbally stated and correct change is tendered
Point-of-sale transactions are completed in accordance with organisational policies and procedures and relevant legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organisational procedures for cash and non-cash transactions are identified and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organisational policies and procedures for exchanges and returns are identified and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is entered correctly into point-of-sale equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Total price and amount of cash received is verbally stated and correct change is tendered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete sales

  1. Relevant documentation is completed in accordance with organisational policies and procedures
  2. Sales transactions are processed in a timely manner in accordance with organisational policies and procedures
Relevant documentation is completed in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sales transactions are processed in a timely manner in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Remove takings from register or terminal

  1. Register or terminal is balanced at designated times in accordance with organisational policies and procedures
  2. Cash float is separated from takings prior to balancing and is secured in accordance with organisational policies and procedures
  3. Change is supplied to register or terminal in accordance with organisational policies and procedures
  4. Register or terminal reading or printout is obtained and interpreted
  5. Cash and non-cash documents are removed and secured in accordance with organisational policies and procedures
Register or terminal is balanced at designated times in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cash float is separated from takings prior to balancing and is secured in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Change is supplied to register or terminal in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Register or terminal reading or printout is obtained and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cash and non-cash documents are removed and secured in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reconcile takings

  1. Cash is counted accurately
  2. Non-cash documents are calculated accurately
  3. Balance between register or terminal reading and sum of cash and non-cash transactions is determined correctly
  4. Discrepancies between register or terminal reading and sum of cash
Cash is counted accurately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Non-cash documents are calculated accurately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Balance between register or terminal reading and sum of cash and non-cash transactions is determined correctly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discrepancies between register or terminal reading and sum of cash

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include demonstration of applying:

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement.

Assessment must include exercises that demonstrate competent performance of the following in a range of situations:

operating register or terminal equipment in accordance with manufacturer instructions and organisational policies and procedures

applying relevant organisational policies and procedures ( handling cash and removing takings from register or terminal, cash float, reading registers and recording information)

processing documentation and records responsibly in accordance with organisational policies and procedures

reconciling takings in accordance with organisational policies and procedures.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

This section describes the knowledge and skills required for this unit.

Required knowledge:

Cash and noncash handling procedures, including:

balancing point-of-sale terminal

calculating noncash documents

change required and denominations of change

clearance of terminal and transference of tender

counting cash

credit and returns

credit cards

EFTPOS

maintenance of cash float

opening and closing point-of-sale terminal

recording takings

security of cash and noncash transactions

Organisational policy and procedures in relation to:

cash float

operation of equipment used at register or terminal

register or terminal balance

security of cash and noncash transactions

Relevant health and hygiene regulations and requirements

Relevant legislation, regulations and codes of practice such as:

consumer law

work health and safety (WHS)/occupational health and safety (OHS)

privacy

good and services tax

Records:

electronic

manual

Workplace policies and procedures in regard to client service and point-of-sale techniques

Required skills:

Balance point-of-sale terminal or register

Calculate:

total price

non-cash transactions

discrepancies between reported and actual takings

Count cash

Communicate effectively verbally and non-verbally

Implement organisational policies and procedure in relation to:

credits and returns

customer refunds

Interpret and complete documentation

Manage time effectively and complete tasks in a set timeframe

Operate terminal or register

Report on takings

Tender correct change

Use point-of-sale equipment such as:

calculators

credit cards

EFTPOS

registers

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Point-of-sale equipment may include:

electronic:

terminal and screen

bar code scanner

EFTPOS equipment

manual:

cash register

credit card equipment

Organisational policies and procedures may include:

cash handling security

health and hygiene requirements

operation of point-of-sale equipment

sales transactions

staffing

Cash handling may include:

balancing point-of-sale terminal

calculating non-cash documents

clearing terminal and transferring tender

counting cash

ensuring security of cash and non-cash transactions

maintaining cash float

opening and closing point-of-sale terminal

recording takings

tendering change

Point-of-sale transactions may include:

cheques

credit cards

customer refunds

EFTPOS

smart cards

Noncash documents may include:

cash on delivery (COD)

cheques

credit cards

refunds

Relevant personnel may include:

manager

supervisor

team leader